60s with Richard Gwilliam

text that reads 60 seconds with Richard Gwilliam Managing Director of easyNetworks by Technology Reseller magazine

Technology Reseller magazine fires questions at our Managing Director in their 60 second interview.

Where do you see the next big opportunity?
The Public Switched Telephone Network (PSTN) Switch Off. With BT planning to shut off their legacy network in 2025, businesses need to act now and start their migration plan. Skilled legacy PSTN technicians are being phased out, so leaving the migration to the last minute will increase risk.

What would make your day job easier?
Regulation. Ofcom has put in place protection for individual customers and micro enterprises of less than 10 employees, but I would like to see the same attention given to all businesses.

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COVID-19 update. We have noticed an increase with reported issues related to voice quality and connection stability, which is a result of unprecedented load on Internet based services. There is no single cause to these reported issues and we anticipate the primary networks to reconfigure their systems to manage the increased demand. We will continue to prioritise critical faults reported to our helpdesk. Please be safe.
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