“I wasn’t sure what to expect when easyNetworks became part of the easy empire and was preparing for the worst, but in all fairness I think things have never been better. Great job everyone!”
We produce customised on-hold messages that will help to drive sales and educate your customers. Did you know that 34% of callers whose calls aren’t answered will not ring back?
Keep your callers engaged until a member of your team can answer the phone. You can use that time to inform your callers of new products or special offers. We know that 20% of callers making a purchase decision based on the information they hear. Messages that are customised to your business also help to increase a customers’ perception of your company. Whether you’d like to up sell to customers or just address frequently asked questions that will streamline calls, bespoke messaging will inform and engage your customers better than vanilla hold music.
Research from AT & T, US West, Nationwide insurance and Maximarketing Studies