“easyNetworks supplied and have supported our Avaya telephone system for many years, and I recommend them to our customers. Highly competent telecoms provider”
Medhurst Computers
Avaya Phone System
Avaya Phone System
We are technical experts on the Avaya ip phone system
The Avaya Phone System IP office solution is a VoIP hybrid system which offers a seamless engagement experience for your customers and employees regardless of their locations, devices or applications. It provides telephony, messaging, conferencing and contact centre all in one flexible platform.
Avaya easily scales as your needs evolve, starting with as few as a couple of users, it affordably scales to three thousand in multiple locations. easyNetworks have been installing the Avaya IP Office from the very beginning.
Prices start from £1,595
- Price match guarantee
- Expert Avaya engineers
- Hybrid system works with ISDN & SIP
- Proactive remote monitoring
- Great value call centre options
Comes as standard
Auto Attendant
The Avaya cloud Phone System has one of the most sophisticated automated call routing systems available – which means you can fully customise your users call experience, and even route calls based on database queries from your software systems.
For example, a customer contacts your sales department, the Avaya business phone systems looks up the number in your Accounts and observes an overdue invoice – the call can be automatically routed to your Accounts team to deal with first.
Voicemail
Voicemail can be added to an individual user or groups. The message can be listened to on a handset, or forwarded to your email with the audio attached.
Works with SIP, ISDN, PSTN
Your Avaya will work happily with all types of connectivity.
Flexible platform options
Can be installed as a standalone box, just like a traditional Cloud telephone system. Can also be supplied as software to be installed in a virtualised environment on Windows or Linux OS.
Resilient architecture to keep you connected
Secondary controller can be installed to provide continuity in the event of a failure of the primary controller or the services connected.
Optional Extras
Call recording
Record your inbound and outbound calls with our MiFID II and PCI compliant platforms. Available as cloud or on-premise solutions.
Headsets
All brands and types available, wired or wireless. We have a preference to Plantronics ourselves.
Switches
The switch is the beating heart of your network. When adopting any VoIP telephone handset, your switches will need to provide power using PoE (Power over Ethernet) and be capable of prioritising the voice packets to maintain best call quality.
WiFi
If you are choosing some WiFi handsets, it is important to ensure your WiFi network is suitable. We can assess the suitability of your WiFi network with our audit service.
Reporting
We have a range of options available depending on your requirements. Enquire for more details
Audio branding
Transform your callers experience and create valuable cross selling opportunities with our professional studio produced Audio branding.
What our customers say…
“Thank you easyNetworks, you did a great job installing our new Avaya telephone system. Fantastic planning and very knowledgable staff. I look forward to working with you again in the future”
“Very responsive, personable and reliable supplier, recommended”