Network & Telecoms

Relocation: Network & Telecoms

Project Brief
Ty UK were relocating their premises and required network and telecoms.

Project Overview
Ty are the largest manufacturer of plush toys in the world. Their UK facility was based in Fareham in Hampshire. They identified new premises in Portsmouth and initiated a relocation project. easyNetworks were instructed to setup a new network and telecoms infrastructure in their new premises. They seized the opportunity to upgrade their aging Panasonic telephone system, adopting a more modern cloud solution.

Tony commented “We wanted the new network and telephone system to be fully operational before we took occupation of the new premises, so we could just turn up and plug in. We understood that using traditional telecoms connectivity was not possible, as our geographic numbers could not be moved to a different BT exchange. So adopting a cloud pbx was an obvious choice to retain our widely advertised numbers. The features I now have are fantastic, I can even configure all the changes myself from a web page.”

We installed a leased line to provide 100Mb dedicated Ethernet. Our Security Gateway Appliance was installed which provides excellent control of the firewall and provides blistering speeds.

Their warehouse management system uses scanners to record and control stock, so it was imperative to have a flawless WiFi network throughout their premises, especially in the expansive warehouse. The Unleashed version of the very popular Ruckus product range was selected, providing a central point of management and a resilient virtual controller.

A Category 6 structured wiring system was installed throughout the premises to provide telephone, WiFi and PC connectivity in office and warehouse areas. All cabling emanates from a single 42U cabinet in the Comms Room where all other IT and communications equipment is installed.

Summary
“We trusted easyNetworks to look after all our network and telecoms when we relocated premises. They did a fantastic job and worked with us right through the transition and telecoms upgrade. Their commitment and support has been outstanding and we would recommend them.”

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COVID-19 update. We have noticed an increase with reported issues related to voice quality and connection stability, which is a result of unprecedented load on Internet based services. There is no single cause to these reported issues and we anticipate the primary networks to reconfigure their systems to manage the increased demand. We will continue to prioritise critical faults reported to our helpdesk. Please be safe.
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