Monthly Support
Unlimited Support from £20 per user per month
No ties, flexible 30 day rolling contract
Let us look after your entire computer estate. We will be your IT department and we are always here when you need us. Our price includes our time needed to fix any problem you encounter. From software glitches to equipment failure, we have all the tools and skills to support your staff.
Included in our price is our monitoring software, which will analyse your hardware and report any issues to our support centre, where we can take a closer look. Our proactive approach means we aim to resolve any issues before you experience complete failure.
We all recognise the biggest cost in business is staff, and your staff are reliant on their computer systems working efficiently. A slow computer will mean their job takes longer, and a broken computer means work stops. We include our strategic review within our support service, where we work with you to ensure your systems are secure and resilient, and planning for unforeseen events.
- Unlimited remote & on-site support
- 30 day rolling contract
- Just £20 per user
- Includes m365 & peripherals
- Includes remote control app
What’s included?
| Monthly Support | |
|---|---|
| Cost per Server | £40 per month |
| Cost per Desktop/Laptop | £20 per month |
| Unlimited remote support | |
| Unlimited on-site support | |
| Unlimited telephone support | |
| Monitoring software | |
| Unlimited Phones/tablets | |
| Replacement hardware | |
| Software updates | |
| WiFi / switches | |
| Router/Firewall support | |
| Printers/Scanners | |
| Antivirus management | |
| Strategy planning | |
| Data backup support | |
| o365 management |
FAQs about Monthly Support
What do I do next?
Our “Discovery” service is the best way to get you setup on our system, where we will audit your computers and gather all the information we need to enable us to help you remotely in the future. We will also identify any IT issues you have (and fix where possible). We will also get a really good understanding of how you work, which will enable us to recommend “best practice” methods for you to consider in the future. A “Discovery” visit can take anything from 2 hours to a full day, depending on your size and the complexity of your IT.
We charge £80/ hour for this service.
Once we have finished, we will send you our documentation which is a really useful insight of your IT environment.
Call us to discuss and we will give you a time estimate.
What geographical areas do we cover?
For remote support we will cover the whole of the UK. Unfortunately, we can only offer our on-site service to businesses in Hampshire and surrounding counties at this time – but we will be expanding our reach very soon.
