“The Great British Switch Off”

illustration of scissors cutting curly cord on BT telephone and text that reads the great British switch off

Is your business protected?

Though it has hardly come as a shock to the telecoms industry, the official announcement from BT that the company intends to switch off the Public Switched Telephone Network (PSTN) by 2025 is forcing businesses to rethink the way they connect.

With the rapid uptake of ‘Internet Protocol’ or ‘IP’ communications such as Cloud PBX and SIP, it was inevitable that PSTN, which is comparatively more difficult and costly to maintain, would come to an end, but what should businesses be doing to prepare?

DON’T PANIC. If your organisation uses ISDN or PSTN services, you have plenty of time to consider your options, and to plan your migration in the most cost effective and pragmatic way.

GET ADVICE. If you aren’t already working with one, call in a reputable and experienced telecommunications provider to assess the change needed for your organisation, explain any issues and come up with the best possible solution. Things to consider include:

* Minimising disruption. Would a ‘big bang‘ or phased approach suit your organisation?

* Hardware. Is it suitable for the new network? If not, consider its life span, because if it is due to reach ‘end of life’ in 24 months, it could be more sensible to plan your migration to coincide with a hardware upgrade.

* Capacity. Do you have the necessary infrastructure to support the additional traffic? This is the time to review your networks and available bandwidth and decide if additional or dedicated connections are required to carry voice traffic.

* Internet. You could combine an upgrade in provision with an integrated telecoms solution.

* Need. Are you struggling as you outgrow your current telephone system? A quicker migration to SIP or a Cloud PBX could be the solution for you.

* Future. Are you going to move premises or adopt a flexible/home working policy? It may be prudent to scope and plan your migration to coincide with these changes.

START NOW. Whilst there is no immediate rush, don’t let the change creep up on you. Investment in ISDN and PSTN will naturally diminish and that could impact on reliability and maintenance for those still using them, so its best to be at forefront of change.

SAVE MONEY. As with most innovation in technology, services are currently much cheaper, so the earlier you switch the more you will save your organisation.

If you want to talk more about your company’s needs for the future, click here to get in touch.