Troubleshooting

Troubleshooting

Network repairs from £185

Quick diagnosis and fix by the experts

WiFi slow, devices “hanging”, telephone calls dropping out, is your network running slow – or completely broken? 

We are technical experts in all areas of network troubleshooting. Networks are complex and there are many elements that can cause your network to run slow or completely fail. Be it WiFi, cabling, servers, routers, firewalls, Internet connectivity, viruses, switches, SIP, traffic shaping – all these can affect your network and cause you serious issues. 

Call us and we will send you an experienced network engineer to troubleshoot your problems. Following our initial diagnosis, we will either fix the issue immediately – or discuss the next steps to reinstate your services. We understand the urgency and fix problems as quickly as possible so you can continue with your business. Once you’re back up and running, we will provide recommendations to minimise risk of re-occurrence. 

Get in touch today and speak to an expert.

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    Free estimates
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    Dedicated Data Cabling engineers
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    Fibre Optic specialists
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    Approved in local authorities & Healthcare
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    Testing to latest standards





FAQs for Troubleshooting

What’s included in our initial assessment.?

We will familiarise ourselves with your network environment – then get to work. Our charge will cover our time for up to 2 hours. We can identify most problems within this time, and usually fix them on the spot, or at least provide a work around.

What information do we need?

A brief overview of your network environment and provide us with passwords when requested.

Travelling costs

We charge £1 per mile from our closest office to your premises.

What our customers say…

Our specialist services for your network

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COVID-19 update. We have noticed an increase with reported issues related to voice quality and connection stability, which is a result of unprecedented load on Internet based services. There is no single cause to these reported issues and we anticipate the primary networks to reconfigure their systems to manage the increased demand. We will continue to prioritise critical faults reported to our helpdesk. Please be safe.
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