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VoIP Phone Systems for your business

Our VoIP Phone system UK packages offer astonishing value regardless of your business or size. VoIP Phone system comes with a host of features, customised to your exact specifications so it works beautifully and will serve your business for many years without ever needing an upgrade – future-proofing your business!

VoIP Phone Systems for your business

VoIP Phone Systems for your business

          • Business VoIP Telephone Systems

          Enterprise grade, scalable VoIP Phone Systems for Business

          Our Business VoIP Phone systems have it all.  Voicemail to email for everyone.  Slick & professional Auto attendants, which seamlessly direct your callers to the right place.  Call recording, Call reporting, and so much more.  Plus our VoIP telephone systems come with a simple to use soft phone which can be used on your PC and Smartphone.

          Flexible Hybrid working is here to stay, but you need a reliable, agile, feature rich VoIP telephone system to keep your team connected.  Our VoIP telephone system enables your staff to be contacted on their work number and make calls presenting your company number, no matter where they are, no more using personal mobiles for work calls when your team are not in the office. 

          Prefer a physical VoIP telephone on your desk?  – no problem, our VoIP business telephone systems offer a wide range of VoIP telephones to suit all your staffs needs. 

          And you get all this technology at an astonishingly low price,  with NO long contracts and NO massive financial investment.  Contact us today to discover how you can transform your telecoms with a new VoIP telephone system.

              • Our VoIP telephone systems are super easy to manage via their intuitive web-portals – but we can do all that for you.  Our UK based team of friendly technical experts are on hand to help and make any change you need and support you.  

              If you’re looking for a trusted VoIP telephone system provider, look no further than easyNetworks.  There’s a good reason our customers stay with us for years and years even though we don’t shackle them with long contracts.

              COST EFFICIENT VOiP TELEPHONE SYSTEM

              VOIP Cloud Phone System Subscriptions

              Our VoIP Cloud based Phone system is available on a flexible, 30-day rolling contract, meaning you’re able to increase and decrease users, switch users between Standard, Premium and Microsoft Teams user subscriptions at any time.

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              Stay connected on your favourite devices

              Our Softphones

              Cisco Webex Softphone

              FREE
              Each Standard and Premium subscription comes with a free Cisco Webex softphone app. This can be used on a desktop, laptop (Windows or Mac), smartphone and most tablets. This feature-rich softphone is easy to use and can replace the need for a handset.

              Microsoft Teams Softphone

              Included with most Microsoft 365 subscription plans

              Use Microsoft Teams as your Cloud Phones extension. The collaboration power of Microsoft Teams – combined with the telephone capability of Cloud Phones – enables you to have a single app for all internal and external communications. If you already use Teams, there is no need for additional training.

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              Simply unbox, plug in and make a call

              Our Handset Range

              We understand there is still a place for physical VoIP desk phones in the office. The VoIP phones below represent the best VoIP handsets we have tested and come preconfigured for our VoIP cloud based telephone systems.  Simply unbox, plug into your network and make a call – all our handsets are PoE compatible.

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              Simply put, it’s a VoIP telephone system (or PBX) hosted in the cloud. Calls flow through the internet and you manage your system via a web browser. No more expensive on-site PBX equipment or visits from telecoms engineers.

               
              ALL ABOUT VoIP CLOUD PHONE SYSTEM
              Cloud VoIP Phone System – How it Works & What Is Included?
              If you want to know more about the VoIP cloud phone system. Following is the information about how it works, what is included in the package and what are system’s requirements. Introduction & help videos can help you to understand about the functioning & the benefits of the cloud phone system.
              Simply put, it’s a VoIP telephone system (or PBX) hosted in the cloud. Calls flow through the internet and you manage your system via a web browser. No more expensive on-site PBX equipment or visits from telecoms engineers.
              This diagram shows how our VoIP Cloud Phone supports hybrid working and multiple locations with ease. The main cloud telephone system allocates an extension to each staff member regardless of their location and allows them to make and receive calls on any device. The distributed structure enhances business continuity and the flexibility of Cloud Phone empowers remote workers.
              diagram to show typical cloud phone deployment
              Our VoIP cloud based telephone system comes with many features as standard, such as a professional auto attendant to direct your calls to the right department and the ability to make your staff reachable wherever they are, perfect for remote/hybrid working. Find out more about what’s included below:
              Free calls
              With VoIP Cloud Phone System Standard and Premium subscriptions and SIP channels for Teams, you get free calls to UK fixed lines and UK mobiles.
              While they’re not unlimited, we allow 5000 minutes for each subscription per month, so although it is statically possible to run out of minutes – it is very unlikely you will ever do so. We have customers that run outbound call centres and have never exceeded their allowance!
              Free Cisco Webex softphone
              Every Cloud Phones subscription comes with a free Cisco Webex softphone app. This can be used on a desktop, laptop (Windows or Mac), smartphone and most tablets.
              This feature-rich softphone is easy to use and can replace the need for a handset. This softphone is not available for Microsoft Teams users.
              Voicemail
              All call groups and users have voicemail if desired – with the option to send the recorded message as an attachment to nominated email addresses.
              Auto-attendant
              An auto-attendant can be used to answer your incoming calls with an automated message, then route the caller to a user or hunt group depending on the option they select, e.g. “press one for sales”.
              Reporting dashboard
              View reports on individual users, hunt groups, auto attendants or specific numbers for insights on call volumes and activity. Especially useful to identify busy periods for resource planning.
              You’ll be able to see a dashboard of recent activity when you log in to your Cloud Phone system administration portal. View summary reports or drill into the detail to analyse individual or overall performance. Use the information to make informed decisions.
              Hunt groups
              A hunt group will route your incoming calls to a specific group of users, known as a hunt group. Each group can be set up in different ways, for example: ring all users at once, ring one user then another until answered, or ring the users in the group who have been idle the longest.
              Easy to use web portal
              You don’t need to be an IT wizard to manage your VoIP telephone system. Admin changes are made instantly through a web browser. We have user guides on our website if you want to do it yourself, or we can do it all for you at no extra charge.
              Resilient platform
              Our VoIP telephone system is powered by Broadsoft, a Cisco company and market leader of VoIP and UCAAS (Unified Communications as a Service) platforms. Our resilient architecture resides within the secure British Telecom network.
              Direct Dial numbers included
              We include a direct dial number for every user subscription. You can also have a direct dial number for hunt groups and some spare for business expansion. Additional numbers can be purchased for a one-off cost of £1 per number.
              Call barring
              With VoIP telephone systems, you can prohibit all users, or individual users, from making expensive calls to premium or International destinations. Many call barring options are available which can be customised to your requirements.
              Fully Supported
              All our VoIP telephone systems are supported by our UK based helpdesk team. Our friendly technical experts will help you get the best out of your system.
              Call handling
              Our VoIP telephone systems have all the features you would expect from a telephone system to put calls on hold and transfer between extensions. It also has the ability to transfer a call to an external number.
              Our VoIP  telephone system comes with many features as standard, such as a professional auto attendant to direct your calls to the right department, free calls to UK fixed and mobile numbers with our Premium subscription and the ability to make your staff reachable wherever they are, perfect for remote/hybrid working. Here are a few extras you may like to enhance your VoIP Phone system even further:
              Bespoke audio messages
              You don’t get a second chance to make a first impression – so make the most of it! Did you know that 34% of customers whose calls were not answered will never ring back? That’s a lot of potential customers that your business is losing.
              At easyNetworks, we produce bespoke, customised on-hold messages at a great price. You don’t need a subscription with us, simply buy our professional telephone messages as you need them, and we transfer the ownership of the messages to you, so they’re yours to keep, forever. See our dedicated Audio Messaging page.
              Call centre
              Our iCall software will add full call centre functionality to your VoIP telephone system. With iCall your users become call centre agents, and supervisors get visibility on queues and call flows.
              iCall allows you to flag missed calls to be returned, identify incoming calls meeting specific criteria for training and, monitor your service level performance (known as Grade of Service). Features include wall boards to display real-time or historic activity, access to reports in real-time or scheduled for regular circulation, and much more – ask for details.
              Call recording
              We can enable recording just for selected users or for all if required, just £4 per user per month. Inbound and outbound calls are stored securely in the cloud for 180 days and can be downloaded at any time.
              Our security meets PCI DSS compliance. A 7-year storage option is available on request and the system is ideal for organisations that need to comply with MIFID II.
              CRM integration
              Compatible with most popular CRM platforms, our Go-Integrator application creates a virtual link between your phone and computer, which is often referred to as CTI (Computer Telephony Integration).
              It can enable features like ‘click-to-dial’ from within your CRM software – and/or ‘screen pop’ customer details of an incoming call before you answer.
              In-queue messaging
              With our call centre bolt-on, some additional functions are provided which will enhance your caller’s experience. Queue up to 50 calls and play custom announcements. Announce queue position or estimated wait times. Queue full message options.
              Headsets
              If you’re using a softphone on a PC or laptop, then you will most likely need a headset if you wish to keep your conversation private. We offer a range of headsets for use with the softphone on your computer and/or your physical handsets.
              Broadband
              High quality Internet access to paramount for any VoIP Phone or any cloud based telephone system, as you need the Internet to make and receive calls. Our experts can determine if your broadband is suitable for VoIP Phone system. We will perform some technical checks to measure your download and upload bandwidth, latency and jitter.
              We provide an extensive range of broadband and other Internet access services, so you may feel happier to get easyNetworks to supply the whole solution, so you have just one number to call for support. See our dedicated Internet page.
              Data cabling
              If you choose to have physical handsets, our VoIP handset range have two Ethernet ports, which means your computer and phone can share one data port and use the resource of one switch port.
              This can result in you needing less data ports that a conventional telephone system. If you need additional data ports, or you are occupying new premises, we have a specialist data cabling division who can help. See our dedicated Data cabling page.
              Switches
              The switch is the beating heart of your network. When adopting any VoIP telephone handset, your switches will need to provide power using PoE (Power over Ethernet) and be capable of prioritising the voice packets to maintain best call quality.
              WiFi
              If you intend to use our soft phone apps from your Wi-Fi laptop or smart phone for your Cloud phone system extension, it is important to ensure your Wi-Fi network is suitable. We can assess the suitability of your Wi-Fi network with our optional audit service. See our dedicated WiFi page.
              A brief guide (1:24)
               A brief guide to give you a very quick overview of Cloud Phone.
              An introduction (4:17)
               An introduction to cover the main reasons to purchase Cloud Phone.
              A full demo (10:37)
               A full demo and good look under the bonnet.
              A quality VoIP phone system is a winner
              What our customers say about our VoIP Phone systems
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